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PRIVACY POLICY

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PRIVACY POLICY / COOKIE POLICY

​At NOLA Real Estate Marketing, we are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect your data. This Privacy Policy outlines the types of information we may collect, how we use it, and the measures we take to protect your privacy.

 

By visiting our website and engaging with our services, you agree to the practices described in this Privacy Policy. Please read this document carefully.

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1. Information We Collect

We may collect personal information from you when you visit our website, engage in our services, subscribe to our newsletters, or contact us for support. The types of personal information we may collect include:

    •    Name

    •    Email address

    •    Phone number

    •    Mailing address

    •    IP address

    •    Browsing behavior on our website

    •    Any other information you voluntarily provide

 

2. How We Use Your Information

We may use your personal information for the following purposes:

    •    To communicate with you regarding our products, services, and updates

    •    To respond to inquiries or support requests

    •    To process transactions or payments

    •    To send newsletters, promotional offers, and other marketing communications (with your consent)

    •    To improve our website, services, and customer experience

    •    To comply with legal obligations

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3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

    •    With trusted third-party service providers who assist us in running our website and providing our services (e.g., payment processors, hosting providers)

    •    When required by law or to protect the rights, property, and safety of NOLA Real Estate Marketing, its customers, or others

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4. Access to Your Personal Information and Corrections

We take the privacy and accuracy of your personal information seriously. As part of our commitment to transparency and your rights, we may retain your personal information, correspondence, or comments in a personal file. Your information will be used, disclosed, or retained only as necessary for the purposes for which it was collected, and in accordance with applicable laws.

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You have the right to request access to your personal information that we have collected, used, or disclosed. Upon written request, we will provide you with your personal information in a clear and understandable format, explaining any abbreviations or codes, as required by law. We aim to ensure that your information is accurate, complete, and up-to-date. However, it is your responsibility to notify us in writing of any changes or updates to your personal information as needed.

 

At any time, you may challenge the accuracy or completeness of the personal information we hold about you. If we determine that your information is inaccurate or incomplete, we will promptly correct it. We will also notify any relevant third parties who may have access to your personal information of the necessary amendments.

 

We strive to respond to each written request within thirty (30) days. If we cannot respond within this timeframe, we will notify you in writing and provide a reasonable timeline for our response. In cases where fees may apply for access to your personal information or to our privacy practices, we will provide an estimate beforehand.

 

Before you access, use, or disclose any personal information we hold, we may ask you to verify your identity to ensure that we are protecting your privacy. Any information you provide for this purpose will be used solely for identification.

 

At any point, you may request the deletion or destruction of your personal information from our servers and databases. Please note that doing so may affect our ability to provide certain services to you.

 

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website to enhance your user experience, analyze website traffic, and personalize content and ads. Cookies are small files stored on your device that help us remember your preferences and provide relevant content.

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You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionality of our website.

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6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we take reasonable precautions to safeguard your data, please note that no security system is 100% foolproof, and we cannot guarantee the absolute security of your personal information.

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7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by NOLA Real Estate Marketing. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites, and we encourage you to review the privacy policies of any linked sites.

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8. Communications Preferences and Opt-Out

We may periodically send e-newsletters, text messages, and other communications related to website updates, products, or services.

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  • How We Use Your Information: Your phone number is used to send you SMS messages related to NOLA Real Estate Marketing services, etc.]. We do not share or sell your information to third parties for marketing purposes.

  • Opt-In Process: By providing your phone number, you consent to receive promotional SMS messages from NOLA Real Estate Marketing, which may include updates, special offers, and other business-related communications.

  • Opt-Out Process: You may opt-out of receiving SMS messages at any time by texting "STOP" to 985-624-5390

  • If you need assistance or have questions, you can text “HELP” to the same number, and you will receive support contact details, including email, phone number, or support website.

  • Data Protection: We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

 

Please note that text and data fees may apply depending on your mobile plan. Standard message and data rates may apply. Please check with your mobile service provider for details.

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  • You have the right to manage your communication preferences, including opting out of marketing communications through the opt-out options provided, or by contacting us directly at privacy@nolaremarketing.com.

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We may also send you essential communications, such as reminders about your appointment or requests for additional information, to ensure that we can effectively manage your account and provide you with the best service. You cannot opt out of these essential communications.

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9. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate action to delete the information.

 

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@nolaremarketing.com

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Effective Date: 12.12.2024

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